September 25, 2003
Elite Paint & Body Shop
3613 Avenue K
Riviera Beach, FL 22404
Dear John:
My Husband and I would like to thank you for your assistance and the patience you showed toward us with the repair of our vehicle. We know in your line of business, it’s not easy to keep your cool when you are dealing with insurance companies, especially ones like (name of insurance company).
The professionalism and kindness you show towards your customers cannot be expressed in words. It’s hard to find honest, hard-working individuals who not only care about their business’s reputation, but also to make sure that customers are truly happy. We are really satisfied with the work you performed on our car. It looks and feels like new.
Once again we appreciate your services and will highly recommend you to others. We will not hesitate, should we need your services in the future.
Sincerely
Alfred & Lucille
